San Diego's NextLevel Internet Delivers 2011 Year in Review
SAN DIEGO, CA, Jan 23, 2012 (MARKETWIRE via COMTEX) --
NextLevel Internet, Inc., a leader in mission-critical Internet
access and hosted voice services, is pleased to deliver a 2011 year
in review and 2012 technology forecast.
"2011 was our most profitable and successful year to date. Not only
did we see double digit growth in revenue and client base, but we
also increased our number of employees by 26 percent," said Jerry
Morris, founder of NextLevel Internet, Inc. "We are continuously
adapting and evolving our service offerings to make sure we are
providing our B2B clients with the best privately managed voice,
Internet, and cloud based data services available in the market. As
we look forward into 2012, we see this trend to continue as we will
be offering new services to remain ahead of the ever changing needs
of our clients."
Customer Satisfaction -- In 2011, NextLevel Internet received the
highest recognition for the company's customer service and support.
The company scored a Customer Excellence rating of 98 percent in a
survey to the company's existing client base. Conducted by Strategic
Business Communications, Inc. (SBC) during a three month period from
February through April 2011, the outside blind survey asked
respondents to rate interactions, transactions and satisfaction
levels between themselves and NextLevel Internet.
California Power Outage -- Further expanding on NextLevel Internet's
mission-critical offerings; during the massive power outage on
September 8, 2011, the company's NextLevel Voice(TM) and Co-location
services provided uninterrupted service to emergency organizations
and first responders. The power outage, which was the largest
recorded in the region's history, lasting more than 10 hours left
roughly eight million people and thousands of organizations in parts
of Southern California, Arizona and New Mexico without power,
Internet, and phone access. This disruption of power and the
associated loss of connectivity could have resulted in the loss of
life, money, or reputation for many of those affected.
NextLevel Voice Adoption Rate -- Introduced as a new service in 2008,
NextLevel Internet's flexible hosted voice service, NextLevel Voice
saw an increase in revenues of 65 percent during 2011. Clients have
installed and retained NextLevel's voice solutions because of the
quality, reliability, affordability and disaster recovery (DR)
NextLevel Voice provides organizations with 10 to 500+ employees the
advanced features and security of a sophisticated Private Branch
Exchange (PBX) system for a fraction of the cost, with unsurpassed
ease of use and zero system maintenance fees.
Data Center Expansion -- In 2011, the company increased access to its
new, secure, 88,000 square foot, SAS 70 Type II compliant data center
in Rancho Bernardo, CA. The expansion to the new World Trade Drive
Data Center followed the relocation of NextLevel Internet's
headquarters to North County San Diego in September 2010. SAS 70 Type
II compliance certifies that NextLevel Internet's data center has
adequate controls and safeguards in place when hosting and processing
data for the company's clients.
Managed Internet Infrastructure -- NextLevel Internet's privately
managed Clear Channel connectivity options allow businesses with 10
to 500+ employees the ability to control the quality of service (QoS)
and class of service (CoS) to include its hosted voice service
offerings. NextLevel's mission critical Internet access and 24/7 NOC
services are designed to give businesses everything they need to
maximize company uptime and headquarter all remote sites.
For organizations that would like to request more information on
NextLevel Internet's business-to-business co-location, Internet,
hosted voice, and managed data services, please visit
About NextLevel Internet
Founded in 1999, NextLevel Internet is a business-to-business voice,
Internet, co-location, VoIP, and managed data services provider that
matches its customers' needs with the highest quality deliverables
and customer service available. The company specializes in providing
service to companies whose loss of Internet connection will result in
the loss of life, money, or reputation.
NextLevel Internet provides only the best clear channel connectivity
direct to a fully redundant Tier 1 Internet backbone with unbeatable
value. NextLevel Internet is managed and operated 24/7 by seasoned
Internet and data professionals who understand that impeccable
service is paramount. Certified engineers (CCNA(TM), CCNP(TM),
MCSE(TM)) and highly trained personnel handle all client requests
from complex design and build-out to simple routing, DNS, IP
allocation, router replacement, and tail circuit issues directly and
immediately. NextLevel Internet monitors its network connections
through its Network Operation Center (NOC) 24x7x365 using active and
passive polling systems.
For more information on NextLevel Internet, call 858-836-0703 or
Mynt Public Relations
SOURCE: NextLevel Internet
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