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May 09, 2013

Cisco News - Ergonomic Group Achieves Master Certification from Cisco

By Anuradha Shukla, TMCnet Contributor

The Ergonomic Group, Inc. (EGI) has fulfilled training requirements and is now qualified to sell, deploy and support applications-based Cisco (News - Alert) unified communications solutions.

EGI has achieved the Master Unified Communications Specialization from Cisco to this end.

Resale channel partners first have to attain the Advanced Unified Communications (News - Alert) Specialization in order to achieve this honor and also have to prove their master-level sales, technical and services capabilities.

This certification has allowed EGI’s clients to connect everybody -- employees, partners, vendors and customers -- with the information and expertise they require.

This information is delivered to them anywhere, whenever they require and is made available on all kind of devices.

“Our master certification confirms we have made the investments to deliver world class unified communication solutions,” said John Bacci, vice president of Engineering Services at EGI.

As a master specialized partner, EGI has the required infrastructure to support a full menu of Lifecycle Services offerings and capabilities from Cisco.

All partners that have qualified for the Cisco Resale Channel Program are provided with relevant training designed to help them build a range of sales, technical and Cisco Lifecycle Services skills. All these skills are then validated through a third-party audit.

"To help turn the promise of unified communications into a strategic advantage, customers are demanding an enhanced set of skills and capabilities from channel partners,” said Richard McLeod, senior director of business development at Cisco. “The Ergonomic Group’s investment in the Master Unified Communications Specialization ranks them among the industry’s elite.”

EGI delivers high-performance, cost-effective computing solutions that span the desktop to the data center to mobile computing endpoints.

Last week, IT consulting and engineering firm Tympani achieved the Master Unified Communications (UC) Specialization from Cisco. Similar to EGI, Tympani has successfully fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco unified communications solutions.

Edited by Rachel Ramsey

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