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Cisco - FEATURED ARTICLES

August 30, 2012

Cisco News - Cisco Named Leader in Gartner Magic Quadrant

By Robbie Pleasant, TMCnet Contributor

Cisco has been on a roll lately, currently culminating in its recognition from Gartner’s (News - Alert) 2012 Magic Quadrant for Unified Communications. Given its range of products and services, it’s no wonder that Gartner named Cisco as a market leader, and will likely be a contender for the same title in the coming quarters.


Cisco (News - Alert) is known for providing a suite of unified communications solutions for a wide range of mobile devices. With the variety of devices being used by employees everywhere, multi-vendor UC client support is essential, but Cisco has provided it well.  It’s also listed as number one in regards to “Ability to Execute,” based on quality, maturity, and breadth of its applications, as well as its ability to deliver solutions.

However, Gartner also recognizes the growing role of cloud services, as mentioned in its study “Predicts 2012: Successful UC Deployments Depend on Defining Organizational Objectives and Understanding the Challenges.” In the next four years, many more organizations will use a hosted subscription model for their UC services, and Cisco is already on board for that. Customers can deploy Cisco’s UC solution from virtual desktop integration options, or with a fully or partially hosted model through a subscription-based offering.

“Enterprises wish to avoid ‘closed gardens’ and weak support for standards to ensure choice and control,” say Bern Elliot and Steve Blood of Gartner. “Support for standards is a critical consideration, as enterprises wish to integrate their UC deployments with business partners, customers, business applications and third-party products.” In these regards, Cisco has certainly met Gartner’s standards, with standards supported deployments that work with a variety of devices.

As the Gartner reports are based on customer success as much as the company’s numbers and technology, this stands as a very nice achievement for Cisco. The company continues to innovate and excel in the market, so this recognition is well deserved, and will not likely be its last.

The full report can be found through Cisco’s website.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Rich Steeves



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