Cisco - FEATURED ARTICLES
June 19, 2012
Cisco News - LaSalle Helps Organizations Address Network Product Lifecycle
By Paula Bernier, Executive Editor, TMC
There are a whole lot of working parts in a large organization, so it can be very easy to overlook details or lose track of things. These things, however, can mean a lot in the aggregate. That’s why 30-year-old leasing company LaSalle Solutions 10 years ago got into the business of helping companies manage their assets. Today, three of the top five U.S. retailers, and the leading companies in manufacturing, among others, rely on LaSalle.
Speaking to TMCnet at Cisco (News - Alert) Live last week, Steven Robb, vice president of marketing and general manager at LaSalle, explained that the company is a value-added reseller focused on product and service lifecycle management. LaSalle’s LAMP program helps companies manage their assets and contracts related to those assets such as Cisco routers, for example. Robb said that LaSalle streamlines processes for its customers, so that when customers’ employees makes a call to tech at Cisco, they are sure to get the level of service their companies have paid for.
Robb added, however, that LaSalle also goes above and beyond to help customers figure out how to extend the life of their gear when possible. This can result in hundreds of thousands, or millions of dollars, of savings for customers, he said.
LaSalle also provides mobile apps to help companies quickly and easily access technical, warranty, and comparison pricing of their assets, added Robb. Two years ago at Cisco Live, LaSalle was promoting its first mobile app for Android and Apple (News - Alert) smartphones. Last year, it came out with a tablet app, which allows customers to type in a serial number of an asset and get all the information they need about it.
The company also has a free app that talks to lifecycle management. Called LAMP Lookup, it allows anyone – even if not a LaSalle customer – to check the end of service and end of software support for a piece of gear. He added that Cisco’s 6509 was recently scheduled for end of life, but that Cisco opted to extend that end of life date to 2015; LaSalle’s apps enables users to keep current with such new data, he said.
At Cisco Live last week, LaSalle was showing LAMP Scan, another mobile app. This allows users to scan any gear in a data center rack to see if it’s registered the right way, and to get pricing on similar products, should they want to order additional or similar gear.
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Edited by Allison Boccamazzo